Shipping & Payments

DHL

For international transport, we entrust shipments to our partner, DHL.

• The company with the largest network of destinations
• Thanks to the DHL Express service, delivery dates for international shipments within the EU can be within 24 hours of dispatch.
• Possibility to monitor the status of the shipment online with immediate response
• The On Demand Delivery service informs the recipient of the expected delivery and allows you to change the method and place of delivery of the shipment

DPD

Our DPD partner will deliver your shipment to the address of your choice. The price of shipping includes two delivery attempts and the possibility to change the shipping address at any time during delivery.

• Delivery date: The package is almost always delivered the next working day after the shipment is sent.
• Progress information: After ordering, we will send you a tracking code link by e-mail where you can monitor the status of your shipment.

ZÁSILKOVNA

We offer the opportunity to pick up your shipment in person at more than 5,000 Zásilkovna delivery points.

Individual pick-up points can be found here: Zásilkovna - List of pick-up points

PAYMENT CARD

Secure and highly convenient method of payment After placing your order, you are redirected to the bank's secure payment gateway for entering payment details. To accept your payment card, we use a state-of-the-art 3D-Secure solution, enabling card payments on the Internet.

WIRE TRANSFER

After placing your order, you will receive our bank account number and an assigning number for the payment. Upon receipt, we will ship the goods immediately.

Domestic transfers
Raiffeisenbank, a.s.
Account: 737701055/5500

International transfers
ČSOB, a.s. Account number: 310331331/0300 IBAN: CZ53 0300 0000 0003 1033 1331 Swift: CEKOCZPP

CASH ON DELIVERY

As part of the transport of our shipments, we cooperate with DPD; they provide us with a cash payment for the delivered goods.

Therefore, you pay for the goods at the moment of receipt.

Czech Republic

Europe*

* Germany, Spain, Austria, Belgium, France, England, Netherlands, Croatia, Estonia, Hungary, Ireland, Lithuania, Poland, Slovenia, Denmark, Finland, Latvia, Slovakia, Sweden, Portugal, Bulgaria, Malta

USA

For individual calculations, please contact us.