Information on current operation: Dear customers, our store is open for the Zasilkovna.cz dispensing point, as well as for the e-shop, service center is still operation from Monday to Friday, 9:00 am to 4:00 pm.

SHIPPING

WHO WILL DELIVER YOUR PRODUCTS?

Shipping Pricelist

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For international shipping, we have chosen DHL as our partner in logistics.

  • The company with the largest network of destinations
  • Deadlines for international shipments within the EU can be made by DHL Express even within 24 hours of dispatch.
  • The ability to track online status with an instant response
  • The On Demand Delivery service informs you of the anticipated delivery and allows you to change the delivery method several times

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Our DPD partner will deliver your shipment to your chosen address. The shipping cost includes two delivery attempts and the ability to change delivery addresses at any time during delivery.

  • Delivery date: The package is almost always delivered the next business day after the shipment is dispatched.
  • Shipment information: After your order, we will send you an e-mail tracking code and a link to the page where you can track the status of your shipment.

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We offer the "package in your hand" service provided by the Czech Post where the shipment is sent to your chosen address.

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We offer the opportunity to pick up your shipment personally within 545 Uloženka dispensing points.

Individual dispensing points can be found here: Uloženka - Dispensing points

OR IN PERSON?

You can pick up the goods personally at our store, at the address Na Poříčí 1053/44, 110 00 Praha 1

PAYMENTS

PAYMENT METHODS

Platební karta

BY CREDIT CARD

A secure and highly convenient payment method. Once you have placed your order, you are redirected to the bank's secure payment gateway to enter your payment information. We use the most up-to-date 3D-Secure solution for card payments on the Internet to accept your payment card.

Bankovní převod

WIRE TRANSFERS

Once you have placed your order, you will receive our bank account number and the transfer credentials. Upon receipt, we dispatch your goods immediately.

Domestic payments
Raiffeisenbank, a.s.
Account number: 737701055/5500

Foreign payments
Raiffeisenbank, a.s.
Account number: 737701055/5500
IBAN: CZ3655000000000737701055
Swift: RZBCCZPP

cash

CASH/CASH ON DELIVERY

As part of the shipment of our shipments, we work with DPD, which also provides us with the cash payment for the delivered goods.

You pay for the goods only upon receipt.

Selected products can also be purchased at our meetySTORE store, where you can pay in cash.